(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Oscar Talamantes
Oscar Talamantes
2026-02-10
Khai Lian Mang
Khai Lian Mang
2026-02-10
Highly recommend Sut — he’s extremely professional and a pleasure to work with.
Praneesha Rohit
Praneesha Rohit
2026-02-10
Thank you for all your help, Dean!
Nithin Padala
Nithin Padala
2026-02-10
Got my loan refinanced with the help of Mr Surya Reddi (loan officer) along with Hank Do (loan processor). Personally I recommend Surya as he walked me through the loan step by step with continuous support!
Dang Nguyen
Dang Nguyen
2026-02-09
5 stars for Anne and Marcus team. Highly recommended. Used them both for mortgage and refinance.
Regina Leung
Regina Leung
2026-02-09
Matt, Pattrick and Fiona were great to work with! They understood what we needed and pushed hard for us to get our loan closed in a timely manner. There were some hiccups along the way with the lender but Matt and Pattrick helped us manage the closing process and get all the credits and rate we were looking for. We would definitely recommend their services and hope to work with them again in the future.
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